Shipping policy

US Shipping Costs:

At the time of checkout you will be presented with shipping options. Expected delivery time for Priority Mail is 2-3 business days, depending on your location (from time to time there are industry wide delays which we cannot prevent - in the event of such delays, carriers will not guarantee delivery time or offer refunds).

The shipping costs for your order are reflected in your Shopping Cart so you can see the total cost of your order before filling out the required information on the Checkout Page.

International Shipments:

International orders will be shipped via DHL Express. Exact rates are determined on a case by case basis with each order.

International Customs, Duties and Taxes:

It is up to you to determine and pay for any customs and duties levied by the destination country. Typically these fees are included in your shipping rate at checkout, but we have no control over these fees and make no representation as to if additional charges will be assessed and, if so, what they will be.

Order Tracking:

When your order is fulfilled and ready to ship you will receive a notification via email with the tracking information.

Handling Time:

In most cases, if your order is received by 2:00 PM weekdays it will be processed and shipped that day. Orders received on the weekend are shipped on the next business day. We are a family run business and once in awhile (like a periodic short vacation) the handling time may take 2-3 days before the order is shipped. If/when this situation arises, a clear notice will be posted on the website checkout page.